OUR GUARANTEE

Robert Graham Ltd offers a NO QUIBBLE CIGAR GUARANTEE!

* In the event that your cigars arrive damaged we will replace them with our compliments.

* In the extremely unlikely event that your cigars are 'lost' in the post or by courier service we will replace the order immediately or refund in full. Your choice, our guarantee, no quibble! 

* If you are not completely delighted with your order, then you can return it to us in its original condition within 30 days for a full refund or replacement.

 

* We are also happy to refund your postage costs if the return is a result of our error.

* We offer a 1 year guarantee on all accessories unless otherwise stated on the product information page - fair wear and tear exempted.

* To return your order to us, simply ensure that the package is wrapped securely and send to the following address:

Robert Graham Ltd

194a Rose Street

Edinburgh

EH2 4AZ

* For your own protection, we would of course recommend that you use a recorded delivery service.

* We are a UK based Havana cigar merchant and our Havana cigar supplier in the UK  is Hunters & Frankau.

 

* Robert Graham Ltd ship worldwide, safe delivery guaranteed!